AM
Ayandiswa M
1 reviews | Active since Aug 2025
09 Jun 2026, 15:42
Avbob Refuses to pay claim
Avbob doesn't want to pay my claim its been over 3 weeks now. This is very disappointing
Helpful (0)
Replies (7)0
Replies (7)
AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2026, 14:19Dear Ayandiswa M ,
Please note that we are currently experiencing an IT system outage affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
Please note that we are currently experiencing an IT system outage affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's reply10 Jun 2026, 14:19
Official
Dear Ayandiswa M ,
Please note that we are currently experiencing an IT system outage affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
Please note that we are currently experiencing an IT system outage affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2026, 15:52Dear Ayandiswa M,
Thank you for the prompt reply.
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
Thank you for the prompt reply.
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's reply10 Jun 2026, 15:52
Official
Dear Ayandiswa M,
Thank you for the prompt reply.
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
Thank you for the prompt reply.
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
AM
Ayandiswa M's updateReviewer Update
10 Jun 2026, 15:55Please get back to me as soon as possible because I have been waiting for over 3 weeks and you don't reply to any of my emails. I'm currently fed up
AM
Ayandiswa M's update10 Jun 2026, 15:55
Reviewer Update
Please get back to me as soon as possible because I have been waiting for over 3 weeks and you don't reply to any of my emails. I'm currently fed up
AM
Ayandiswa M's updateReviewer Update
11 Jun 2026, 09:39Please update me what is going on with my claim. Why haven't you paid out already ?
AM
Ayandiswa M's update11 Jun 2026, 09:39
Reviewer Update
Please update me what is going on with my claim. Why haven't you paid out already ?
AVBOB Mutual Assurance Society's replyOfficial
11 Jun 2026, 17:16Dear Ayandiswa M,
Please note that an update will be provided to you once the review is concluded.
Regards
AVBOB Team
Please note that an update will be provided to you once the review is concluded.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's reply11 Jun 2026, 17:16
Official
Dear Ayandiswa M,
Please note that an update will be provided to you once the review is concluded.
Regards
AVBOB Team
Please note that an update will be provided to you once the review is concluded.
Regards
AVBOB Team
AM
Ayandiswa M's updateReviewer Update
17 Jun 2026, 13:40I have been waiting for an update. What is going on?
AM
Ayandiswa M's update17 Jun 2026, 13:40
Reviewer Update
I have been waiting for an update. What is going on?
AVBOB Mutual Assurance Society's replyOfficial
29 Jun 2026, 14:39Dear Ayandiswa M,
Please note that an update will be provided once the review process has been concluded. During the recent service outage, we have been making every effort to assist all clients as efficiently and promptly as possible.
Please be advised that your request has been referred for further review. Once the assessment has been completed, we will provide you with feedback as soon as possible.
We appreciate your patience and understanding.
Kind regards,AVBOB Team
Please note that an update will be provided once the review process has been concluded. During the recent service outage, we have been making every effort to assist all clients as efficiently and promptly as possible.
Please be advised that your request has been referred for further review. Once the assessment has been completed, we will provide you with feedback as soon as possible.
We appreciate your patience and understanding.
Kind regards,AVBOB Team
AVBOB Mutual Assurance Society's reply29 Jun 2026, 14:39
Official
Dear Ayandiswa M,
Please note that an update will be provided once the review process has been concluded. During the recent service outage, we have been making every effort to assist all clients as efficiently and promptly as possible.
Please be advised that your request has been referred for further review. Once the assessment has been completed, we will provide you with feedback as soon as possible.
We appreciate your patience and understanding.
Kind regards,AVBOB Team
Please note that an update will be provided once the review process has been concluded. During the recent service outage, we have been making every effort to assist all clients as efficiently and promptly as possible.
Please be advised that your request has been referred for further review. Once the assessment has been completed, we will provide you with feedback as soon as possible.
We appreciate your patience and understanding.
Kind regards,AVBOB Team