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Mvuselelo Erasmus Newton Dhlomo

1 reviews | Active since Jan 2021

05 Mar 2021, 14:28

AVBOB REFUND - JANUARY & FEBRUARY

Avbob has kept me waiting for almost three weeks now just for a refund , they keep on telling me one and the same thing that they waiting for authorization from their team leader to tranfer refund to my fnb account. i have sent all documents they required me to send. but still now there is no one who is assisting me with refund payout.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply08 Mar 2021, 12:02
Official
Dear Mvuselelo Erasmus Newton Dhlomo

We thank you for making us aware of your complaint. 

Your complaint has been escalated to the Call Centre Department for immediate attention and the outcome will be communicated to you in due course. 

Kind Regards,

AVBOB Complaints Department