SM
Samkelisiwe M
1 reviews | Active since Oct 2024
21 Oct 2024, 08:28
Avbob poor service
Hello Peter. I am a new appointed educator and Avbob has been dedicating money from my persal without my permission and when I went they for the first time they told to fill in forms and submit which I did immediately and I will get my refund up until today I haven’t received my money . When I went they again I was told that they is long list of complaints my application is still on processing. This is so annoying and I’m very disappointed with them and they consumer service is very poor. I don’t recommend anyone to join Avbob. If they would take people money without them acknowledge it. I’m very disappointed.
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AVBOB Mutual Assurance Society's replyOfficial
21 Oct 2024, 09:57Dear SM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply21 Oct 2024, 09:57
Official
Dear SM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team