MG
Michelle G
1 reviews | Active since Feb 2014
29 Jul 2025, 08:50
AVBOB - Poor customer service
I had a very disappointing experience with this establishment. The service was extremely poor – staff were unhelpful, unprofessional, and seemed uninterested in assisting customers. I have to wait far longer than expected, and still waiting to be helped.
Customer service is supposed to make you feel valued, but I left feeling frustrated and dissatisfied.
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
30 Jul 2025, 15:15Dear MG,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply30 Jul 2025, 15:15
Official
Dear MG,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
MG
Michelle G's updateReviewer Update
15 Aug 2025, 13:33And still we wait, no closer to resolving anything
MG
Michelle G's update15 Aug 2025, 13:33
Reviewer Update
And still we wait, no closer to resolving anything
AVBOB Mutual Assurance Society's replyOfficial
24 Dec 2025, 11:26Good day,
We confirm the outcome of the complaint was provided to you.
Regards
We confirm the outcome of the complaint was provided to you.
Regards
AVBOB Mutual Assurance Society's reply24 Dec 2025, 11:26
Official
Good day,
We confirm the outcome of the complaint was provided to you.
Regards
We confirm the outcome of the complaint was provided to you.
Regards