AVBOB PAY BACK MY ****** MONEY

I wasn’t a client of AVBOB until one of their representatives decided to use my identity and persal number to take out policies for me without my authority. The premium of those policies is R629. Mind you, I never even consulted with anyone from AVBOB before. I put a complaint with them regarding the matter and the investigation was concluded with the policies being *****ulent. I stated my requests with the complaint and one of them being that they stop the transaction from going off on the set date. Alternatively I requested that they refund me immediately before the set date. It’s now a problem when they have to refund me. I mean it wasn’t a problem for them to sign me up without the correct information and now when they have the information they are telling me about the processes which they have to follow and the days I will have to wait before the refund is finalised. I wonder how they expect me to survive those days without my money which they stole from me. Another problem I have with AVBOB is that they want to refund me the exact amount without any compensation for the emotional and financial damage which they would have caused. I had to use my airtime for the complaint and my fuel going up and down making copies and certify the copies which they require to sort out their mess. Funny how we have to pay these companies interest when we owe them, however when it’s them who owe us, interest is never calculated. I also believe that they are making money with this *****ulent policies because if they didn’t they would’ve put stricter measures to deal with the trend. I am certainly not the first one or the last one to have their money ****** by AVBOB and they are okay with it, because it is money coming in for them. And when it is time that they refund you they’ll happily say you’ll be refunded within 10-15 business days. By then your money would’ve made interest for them while you have struggled to survive. I will write another review regarding AVBOB on 31 January 2024 and I hope they would’ve met my requests by then.