YM
Yonela M
1 reviews | Active since Aug 2024
29 Aug 2024, 00:49
AVBOB PAY BACK MY MONEY
I would like to report that Avbob ****med me,they joined a 2nd funeral policy with my details without consulting me and without my consent...I tried to report it to their office in Khayelitsha branch and since then no one got back to me with the feedback of the case.
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AVBOB Mutual Assurance Society's replyOfficial
29 Aug 2024, 16:15Dear YM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply29 Aug 2024, 16:15
Official
Dear YM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team