MB
Melody B

1 reviews | Active since Oct 2020

15 Mar 2022, 22:55

AVBOB PATHETIC CUSTOMER SERVICE

Dealing with AVBOB Customer Service is pathetic. I'm trying to simply change my Beneficiary since 17th February and all those imbeciles do is resend me the exact same policy I'm trying to change. So quick to sell you the policy but try change anything and it's a frigging nightmare. So disappointed and disgusted with the pathetic service I have received. I will be dead before they figure out how to do something so simple.

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Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply17 Mar 2022, 16:29
Official
Dear Melody Boucher , 

We confirm that your request to update your nominated beneficiary has been confirmed.

We hope that the matter has been resolved to your satisfaction. 

Should you have any further enquiries in this regard please send an email to *** or a fax to ***. 

Kind Regards, 

AVBOB Complaints Department

Best regards,

MB
Melody B's update17 Mar 2022, 19:08
Reviewer Update
Not wasting my time with your pathetic company anymore, so not worth it!

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 Mar 2022, 16:51
Official
Dear Melody Boucher , 

Your comment has been noted.

Regards,

Best regards,