MP
Mxolisi P
1 reviews | Active since Jan 2016
05 Jan 2016, 06:19
Avbob is very quick to debit but slow to pay
I have an investment account with Avbob and i contribute every month I've never missed a single payment I've had the account since December 2014. I was told I can withdraw money from the account whenever I needed to so getting my money will only take a day. I asked them for my money on the 21st of December 2015 and submitted all my documents I was told I would get it in no time but to this day I have not received a single cent. What load of **** if this is how long I have to wait for my own money I wonder what would have happened if I actually took funeral cover from you guys.
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AVBOB Mutual Assurance Society's replyOfficial
07 Jan 2016, 17:12Hello Mxolisip,
We thank you for making us aware of your complaint and sincerely apologise for the poor service you have received.
We will get one of our consultants to contact you as soon as possible and resolve this matter.
Regards
AVBOB Complaints Department
We thank you for making us aware of your complaint and sincerely apologise for the poor service you have received.
We will get one of our consultants to contact you as soon as possible and resolve this matter.
Regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply07 Jan 2016, 17:12
Official
Hello Mxolisip,
We thank you for making us aware of your complaint and sincerely apologise for the poor service you have received.
We will get one of our consultants to contact you as soon as possible and resolve this matter.
Regards
AVBOB Complaints Department
We thank you for making us aware of your complaint and sincerely apologise for the poor service you have received.
We will get one of our consultants to contact you as soon as possible and resolve this matter.
Regards
AVBOB Complaints Department