IM
Ida M

1 reviews | Active since May 2022

04 Jul 2022, 10:50

Avbob is very *********** and communication is the worst!!!

Avbob is the worst, their reps are ****** they opened a policy without my knowledge and have been deducting R379 from my salary. When cancelling the policy and give me back my money and they said it would take 6 weeks but it is now entering the 3rd month no communication from them and some how no one can help me... I'm ao frustrated and I want mt money back. Imagine having a policy with such a company, it speaks a lot about their competency and following through on problems created by some of their recruits. 😢😢😢

0
Replies (6)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Jul 2022, 12:45
Official
Dear Ida Maseko,
We regret any delay experienced by you with your recent complaint.

The complaint is still pending and a outcome will be confirmed as soon as possible.

Kind Regards,

AVBOB Complaints Department

IM
Ida M's update04 Jul 2022, 13:55
Reviewer Update
Why bother reply cause this is of no help whatsoever, you are real inconvenience and the worst of all **********. I'm tired of waiting for nothing as your company continues thriving on money that we work hard for opening policies for people that we don't even know. I need my money and have been patient enough. How is it my problem that you hire *********. I'm tired of waiting for what is mine.!!! I'm tired of this, will just take it further as you are not bothered in handling this matter efficiently.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply05 Jul 2022, 16:15
Official
Dear Ida Maseko,

Your comment has been noted.

Regards,
IM
Ida M's update08 Jul 2022, 17:08
Reviewer Update
Avbob is the worst, after this post they have been saying that they have been processing the payment but no money it's like they
IM
Ida M's update08 Jul 2022, 17:13
Reviewer Update
It's like they punishing me for posting here, I want my money back... they don't handle matters affectionately. They are done with with my case number and they said I would get my money in the morning they ****.

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Jul 2022, 08:48
Official
Dear Ida Maseko,

Your comments has been received.

Regards,