SM
Sae M
1 reviews | Active since Feb 2020
10 Aug 2023, 09:07
Avbob is unprofessional
I called Avbob regarding cancellation letter and policy schedule as I'm switching to another company. I was told to write a letter and email to it to them. According to automatic response the feedback takes 7days. I just received SMS saying my funeral policy had been cancelled but I haven't receive requested documents.
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AVBOB Mutual Assurance Society's replyOfficial
15 Aug 2023, 10:22Dear Sae Makgamatho,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply15 Aug 2023, 10:22
Official
Dear Sae Makgamatho,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team