MR
Mohanoe R

1 reviews | Active since Apr 2019

08 Aug 2024, 18:54

Avbob is paethetic

A **** and unknown policy was created in my name and unknown people we insured. I discovered this and requested on 2024-07-12. I can proudly say that the only feedback i received from AVBOB was a reference number 62533. I phone them almost everyday at my own expense for my refund. Their service is paethetic. I have another active policy with them. I think i am going to cancel that 1 as well. When you make an enquiry, u r made to hold for close to an hour and when you finally get a response, they say they will get back to u

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply12 Aug 2024, 11:14
Official
Dear Mohanoe,

We regret any delay experienced by you with your recent complaint.

The complaint is still pending and a resolution/outcome of complaint will be confirmed as soon as possible.

Kind Regards,