Avbob is involved in *****ulent policies, they are deducting money from my Persal of which I have never opened any policy with them nor have I ever met with any agent with that regards, when I called to find out how come they are deducting they told me th

Item: AVBOB Mutual Assurance Society
Rating: 1
Author: Seipati S

Avbob is involved in *****ulent policies, they are deducting money from my Persal of which I have never opened any policy with them nor have I ever met with any agent with that regards, when I called to find out how come they are deducting they told me that I need to file for a complaint which might take weeks to resolve while they are still deducting money from my side. I’m very disappointed with AVBOB, in my workplace 7 of us have fallen victims of this *****

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AVBOB Mutual Assurance Society's replyOfficial

11 Dec 2024, 09:25

Dear S,

We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.

Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time. We require additional information and have requested the relevant documents in order to resolve your complaint.

Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.

Sincerely,

AVBOB Complaints Team

AVBOB Mutual Assurance Society's reply11 Dec 2024, 09:25

Official

Dear S,

We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.

Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.

Sincerely,

AVBOB Complaints Team