LE
Linda E

1 reviews | Active since Sept 2018

02 May 2019, 12:46

Avbob is accomplices to policy *******ion

After i repprted my matter here regarding avbob ***** i didnt know this is their culture and norm in their business practice, i received a call after 3 months reported ***** policy taken on my behalf without my knowledge even signature authorizing such policy. Today iam convinced that complain department is disfunctional, flawting processes, operating unconstitutionally, does not protect consumer data instead colluding with ********** to create ********** policy in order to benefit from such *******ion. Since ive reported this matters still ny money is deducted from my salary for a policy i did not apply for, a person covered in this policy is not known, but avbob ignore such cirruption. My question is why avbob ignore such information submitted to stop such policy while dealing with the matter? Im fed up with avbob and i will ensure that all media houses are aware of these ******* comoany with ******* employees including ******* complain department who work in hand with these frausters. I have lodge complain with FAIS to investigate impropriety and ********* business practice of avbob

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Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 May 2019, 18:27
Official
 Dear Linda E, 

The AVBOB Complaints Assessor has contacted you and advised you to provide the relevant documents to assist with further evaluation of your complaint. 

You have indicated your reluctance to provide the relevant information required/requested. 

Kindly note that the requested documents form an integral part in evaluating your complaint. Failure to provide these documents will result in the non-resolution of your complaint. 

Kindly provide the requested documents with reference to your complaint, as per the email and SMS dispatched to you. 

Regards 

AVBOB Complaints Department 
LE
Linda E's update02 May 2019, 18:40
Reviewer Update
That a bull**** you failed to resilvrd my matter now to talking absulute nonsense
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply17 Jul 2019, 15:10
Official
 Dear Linda E, 

We hereby confirm that your complaint has been resolved. 

All premiums received will be refunded to you.  

A formal response to the complaint will be dispatched directly to your email address. 

Thank you for making us aware of your complaint. 

AVBOB Complaints Department