LE
Linda E

1 reviews | Active since Sept 2018

29 Apr 2019, 16:56

Avbob is a ********** company without business ethics and *******

*******ion at it best by reputable company called avbob. Ive noticed that there is unauthorised Avbob policy taken ********** and unauthorised. Ive reported the matter first month i discovered this deduction from my payslip (persal) I notigied Stanger avbob office immediate i also requested to cancelled my existing policy with avbob due to dishonest and unconstitutional and ********** application made on my absentia and ptocessing a policy without my signature nor my knowledge of such policy. The existence policy that i took and have knowledgeable and that i signed for was was cancelled but suprised that the one in question was not cancelled as per requested. I want justice to be served in this matter. I need avbob to cancel this unauthorised policy immediately, then refund me witk all premiums deducted from first day, I want a compensation in terms of reputational damages, matter must be invistigated to know who submitted this unauthorised policy and who signed for this policy? Which manager authorised persal system deduction? Who is covered in this policy? This is *******ion tgus is ***** this is not acceptable. I want answers and i will take this matter to Public protector and section 27 if this matter does not give answers within 3 days.

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Replies (5)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply30 Apr 2019, 08:29
Official
 
Dear Linda E,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. 

Kind Regards, 

AVBOB Complaints Department

LE
Linda E's update02 May 2019, 12:48
Reviewer Update
You failed dismal to solve a matter iam now fully convinced tgat you also accomplices to this **********. Iam fed up with avbob they are ********. I dont recommend any one to take policy with this ********** bogus company
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 May 2019, 18:27
Official
 
Dear Linda E, 

The AVBOB Complaints Assessor has contacted you and advised you to provide the relevant documents to assist with further evaluation of your complaint. 

You have indicated your reluctance to provide the relevant information required/requested. 

Kindly note that the requested documents form an integral part in evaluating your complaint. Failure to provide these documents will result in the non-resolution of your complaint. 

Kindly provide the requested documents with reference to your complaint, as per the email and SMS dispatched to you. 

Regards 

AVBOB Complaints Department 
LE
Linda E's update05 Jul 2019, 15:00
Reviewer Update
Matter still not resolved. Avbob is a *******.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply17 Jul 2019, 15:11
Official
 
Dear Linda E, 

We hereby confirm that your complaint has been resolved. 

All premiums received will be refunded to you.  

A formal response to the complaint will be dispatched directly to your email address. 

Thank you for making us aware of your complaint. 

AVBOB Complaints Department