ZM
Zamadima M

1 reviews | Active since Jun 2023

12 Dec 2023, 07:12

Avbob is a *****

I recently opened an investment from Avbob, they were to debit R500 on the 10th of every month starting from this December. They debited the first R500 on the 8th of December and then AGAIN on the 11th.. I am not happy with their disregard to my request and instruction of the amount to be debited AND the debit date I stated.. I am currently on a negative balance on my account because of their SECOND attempt to debit after the first debit of R500 went through.. I want them to cancel my policy and return my funds to my account immediately

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Dec 2023, 11:25
Official
Dear Zamadima Mdima,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.

Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.

Kind regards,
AVBOB Complaints Team 

Best regards,