AN
Anelisa N

1 reviews | Active since Mar 2022

24 Jan 2024, 06:05

Avbob is a ****

Avbob is rejecting my claim accusing me of being behind on policy(which is not true)and even when I have submitted proof of payments they are still giving me the run around, the sad thing I am supposed to be burying my sister this Saturday.Yesterday I spent the whole day at their offices but still there was no resolution to this matter

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply25 Jan 2024, 16:45
Official
Dear Anelisa Nantselo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.

Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.

Kind regards,
AVBOB Complaints Team 

AN
Anelisa N's update31 Mar 2025, 13:38
Reviewer Update
There is still no resolution to this complaint,a year and a couple of months later
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 Apr 2025, 10:41
Official
Dear AN,

We require additional information, and we have sent you an email.

We await your response.

Regards