MN
Margaret N
1 reviews | Active since May 2024
09 Sept 2024, 19:44
Avbob have been deducting R216 from 2022 from my salary
Avbob have been deducting R216 from 2022 from my salary. The policy was opened *****ulently. They confirmed to me that indeed It was not me who had opened the policy. I was advised to cancel the policy and also completed the refund form. Until today I didn't receive any money back. Is been a couple of months now
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AVBOB Mutual Assurance Society's replyOfficial
13 Sept 2024, 15:26Dear MN,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply13 Sept 2024, 15:26
Official
Dear MN,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team