JF
Junaid F
1 reviews | Active since Dec 2017
04 Jun 2019, 11:14
Avbob giving clients wrong info!
Hey, Mr Forbes received feedback on Friday, they are busy investigating, up till today no response, to think i lost a day off at work to do this cashback, like i was told my cashback is due in June 2019,only to know they gave me wrong info, but i **** care i want my cashback now, otherwise i will cancel both policies.
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AVBOB Mutual Assurance Society's replyOfficial
04 Jun 2019, 12:20Dear Mr Forbes,
I refer to your Hello Peter complaint posted on 31 May 2019 and 04 June 2019.
Your complaint is currently been evaluated.
Most of the complaints received by this office are finalised within a prescribed period of time. The more complicated a complaint is, the longer it will take to finalise. We try to resolve complaints as soon as reasonably practical.
On conclusion the complaint investigation an outcome will be provided to you.
Regards
AVBOB Complaints Department
I refer to your Hello Peter complaint posted on 31 May 2019 and 04 June 2019.
Your complaint is currently been evaluated.
Most of the complaints received by this office are finalised within a prescribed period of time. The more complicated a complaint is, the longer it will take to finalise. We try to resolve complaints as soon as reasonably practical.
On conclusion the complaint investigation an outcome will be provided to you.
Regards
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply04 Jun 2019, 12:20
Official
Dear Mr Forbes,
I refer to your Hello Peter complaint posted on 31 May 2019 and 04 June 2019.
Your complaint is currently been evaluated.
Most of the complaints received by this office are finalised within a prescribed period of time. The more complicated a complaint is, the longer it will take to finalise. We try to resolve complaints as soon as reasonably practical.
On conclusion the complaint investigation an outcome will be provided to you.
Regards
AVBOB Complaints Department
I refer to your Hello Peter complaint posted on 31 May 2019 and 04 June 2019.
Your complaint is currently been evaluated.
Most of the complaints received by this office are finalised within a prescribed period of time. The more complicated a complaint is, the longer it will take to finalise. We try to resolve complaints as soon as reasonably practical.
On conclusion the complaint investigation an outcome will be provided to you.
Regards
AVBOB Complaints Department
Best regards,