AVBOB GERMISTON - DEAL WITH THEM AT OWN RISK

My husband died on the 30th Aug 2025. September 1st I went to Avbob germiston to report. His body was released into their custody the same day

It took 2 days to do paperwork, and I only received his death certificate on Wednesday afternoon,

1. His cover was basic, meaning it was low and they quotation required I pay a 54% shortfall, by Wednesday I had no made a single claim meaning I was late already to receive any payouts before saturday

2. I was told before they could release all documents and his body so I could take him to another parlour I must 1st speak to the manager who will only come after 11 which was another delay, delaying the release of burial order

3. I was told that the policy had a R3k benefit cause the policy was active for more than 2 years, cause I was removing him. Rudely so I was told they are canceling that benefit of which they did

4. Today its the 8the of September 2025, I have not received a single cent from that policy. What is painful is that if that policy was worth enough funds to bury him and I had nothing else I would have not been able to bury him on Saturday

Thank you to Two mountains funeral parlor for stepping in and taking over the job and workerslife for prioritizing my claim with them so the funeral could take place

2016 I used Avbob to bury my mother, I never received even the airtime benefit, for months after her death they continued to claim premiums and til today I have not received my money back

I know my husband's policy has a for life benefit as a spouse, but over my dead body will I ever deal with this company