AVBOB FUNERAL POLICY PATHETIC SERVICE

I app**** for a loan against my policy weeks ago. Everytime you send a email it takes them 1 to 2 working days to respond. First it was the commissioner of oath that needed to complete loan document as well. So I arranged that and send it back. Then it was the ID that was not dated. So I arranged that. Now i received half a sms that the application is not complete. Not telling me what is incomplete I phoned in several times. All of the agents gives different answers. From payment is allocated to needing documents..Imagine you having a loved one with a blood clot in his main artery and the medical aid not helping. Then you apply for a loan to assist with day to day and waiting for weeks because Avbob do not know what they want. I want my payout today. It is impossible to jump around like this telling me what is wrong but not in a structured way. You are all over the place.

07.01.2024 first response and then i app**** for the loan. Today is the 23rd. Can we trust them eith our loved ones funerals or our own.? Please note that policy AL***X9 has a loan value of R3226,81 available, kindly receive the attached Loan application form. Also note that to provide any information on policies to a third party we will require a signed consent form from the main assured of the policy.

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