TM
Thandi M
1 reviews | Active since Mar 2023
06 Mar 2023, 17:51
Avbob funeral policy
I took a funeral policy in 2021 for myself and my husband, I lost my husband 18 February and when putting in a claim I was told my policy is in a month errors and my grace period expired, I wanted to pay inorder to have my bury my husband in dignity which avbob declined me from doing that, how can you not pay out my policy while i was a loyal client. I want my claim to be reviewed and paid out even if I have to pay the outstanding premium which they declined me to pay.
your urgent respond is required.
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Replies (5)0
Replies (5)
AVBOB Mutual Assurance Society's replyOfficial
07 Mar 2023, 15:36Dear Thandi Motapane,
We thank you for making us aware of your complaint.
Your complaint will be registered and information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint will be registered and information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply07 Mar 2023, 15:36
Official
Dear Thandi Motapane,
We thank you for making us aware of your complaint.
Your complaint will be registered and information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint will be registered and information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
TM
Thandi M's updateReviewer Update
19 Mar 2023, 08:48I still have not received any communication from Avbob is this how people get treated ?
TM
Thandi M's update19 Mar 2023, 08:48
Reviewer Update
I still have not received any communication from Avbob is this how people get treated ?
AVBOB Mutual Assurance Society's replyOfficial
20 Mar 2023, 14:16Good day,
Your complaint has been registered and you will be contacted in due course.
Kind regards,
Complaints Department
Your complaint has been registered and you will be contacted in due course.
Kind regards,
Complaints Department
AVBOB Mutual Assurance Society's reply20 Mar 2023, 14:16
Official
Good day,
Your complaint has been registered and you will be contacted in due course.
Kind regards,
Complaints Department
Your complaint has been registered and you will be contacted in due course.
Kind regards,
Complaints Department
TM
Thandi M's updateReviewer Update
14 Apr 2023, 09:11are you still thinking of calling me
TM
Thandi M's update14 Apr 2023, 09:11
Reviewer Update
are you still thinking of calling me
AVBOB Mutual Assurance Society's replyOfficial
14 Apr 2023, 14:54Good day,
Your comment has been received we will contact you in due course.
Complaints Department
Your comment has been received we will contact you in due course.
Complaints Department
AVBOB Mutual Assurance Society's reply14 Apr 2023, 14:54
Official
Good day,
Your comment has been received we will contact you in due course.
Complaints Department
Your comment has been received we will contact you in due course.
Complaints Department