ZM
Zanele M
1 reviews | Active since Feb 2021
08 Feb 2021, 15:33
Avbob funeral policy
I was having a policy with avbob and it happened that my moyher passed on.we go there to make a claim my policy was for 12478.31 but on top of that money they said they need R21 500.00 i dont know what all that money was for.
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
08 Feb 2021, 22:08Dear Zanele Malinga
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply08 Feb 2021, 22:08
Official
Dear Zanele Malinga
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
ZM
Zanele M's updateReviewer Update
08 Feb 2021, 22:49I'm not satisfied . what kind of discount you 're talking about if i have to pay 21 500 in cashon top of the cover for 12753.and i didnt receive the burner in time.there were no PPE's no petals and ribbons.i paid for all these but they didnt bring it during the day of funeral.please call me to ***.
ZM
Zanele M's update08 Feb 2021, 22:49
Reviewer Update
I'm not satisfied . what kind of discount you 're talking about if i have to pay 21 500 in cashon top of the cover for 12753.and i didnt receive the burner in time.there were no PPE's no petals and ribbons.i paid for all these but they didnt bring it during the day of funeral.please call me to ***.
AVBOB Mutual Assurance Society's replyOfficial
18 Feb 2021, 10:01Dear Zanele M
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply18 Feb 2021, 10:01
Official
Dear Zanele M
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department