CG
Clarissa G
1 reviews | Active since Feb 2021
02 Feb 2021, 10:54
Avbob funeral cover... Still not paid
I put in claim with avbob funeral policy last Tuesday the 26th...today marks 7 days exactly claim has not been paid out I was told within 48hrs it has gone days... I called yesterday and was told it's at the under writers and waiting payment which should be in lastnyt another day has passed and still nothing other company's paid within less then 24hrs heads up to them... Avbob I will be canceling my other policy's 7 days is terrible for funeral claim to be paid out... If not paid today I will canceling the others... Service was terrible...
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Replies (1)AVBOB Mutual Assurance Society's replyOfficial
02 Feb 2021, 15:39Dear Clarissa Gregory,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply02 Feb 2021, 15:39
Official
Dear Clarissa Gregory,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
