LM
Lele M

1 reviews | Active since Jan 2017

02 Mar 2017, 00:18

Avbob Funeral cover

<p>I AM GREATLY DISSATISFIED AND DISGUSTED WITH AVBOB, FIRSTLY THEY DO ALL THE CAPTURING WHEN U JOIN THEIR FUNERAL COVERS THEN THEY CAPTURE WRONG DETAILS, 3 OF MY FAMILY MEMBERS THAT I COVERED THEIR INITIALS AND SURNAME WERE CAPTURED WRONG AND I NOTIFIED AVBOB BUT TO MY SURPRISE WHEN I WENT TO MAKE A CLAIM TODAY FOR MY AUNT THAT HAS PASSED ON AM TOLD THEY HAVE ANOTHER INITIAL NOT THE ONE THAT I HAVE.. THIS IS ULTERIOR POOR SERVICE AND AM ON MATERNITY LEAVE ALL THE PROOF THAT I SPOKE TO AVBOB CONSULTANT IS NOT AVAIL AT PRESENT AND THE FAMILY NEEDS THAT MONEY.. I WANT THIS SORTED OUT YOU MUST CHECK YOUR SYSTEM ON WHEN I CALLED ABD ASKED FOR THIS TO BE RESOLVED ABD CALL ME ********** </p>

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Replies (4)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 Mar 2017, 07:50
Official

Hello Lele-maseko,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 Mar 2017, 07:51
Official

Hello Lele-maseko,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 Mar 2017, 07:51
Official

Hello Lele-maseko,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply15 Mar 2017, 16:03
Official

Dear lele-maseko,

We have investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department