AM
Aphiwe M

1 reviews | Active since Sept 2019

31 Mar 2022, 10:56

Avbob from Mtata is a ****😩😡

Avbob in Mtata is a ****😡

I buried my aunt last year in August and due to the fact that I was in love with what I saw on tv ads on how they conducted funerals I was sold and decided to use Avbob, Worst decision I ever made, my aunt didn’t have a funeral policy and because of that I had to pay cash for everything. Now after the funeral I called them requesting for an invoice so that I can claim my money from RAF because my aunt had a bus accident so they told me that they need an invoice from Avbob. I have been waiting for that invoice since last year no one wants to help and when I am requesting to speak to a manager I am being told that the manager is on a meeting it’s been 7 months now and Avbob is playing games with me. I have spent R30 000 and Avbob is refusing to give me the invoice of the funeral they conducted, I am so dissapointed with Avbob and i won’t stop until I get what is mine they will be hearing from me again.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply31 Mar 2022, 16:27
Official
Dear Aphiwe Mdolomba,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. 

Kind Regards, 

AVBOB Complaints Department