SM
Sinethemba M

1 reviews | Active since Jan 2021

05 Jan 2022, 10:17

AVBOB ********** ACCOUNT-2ND TIME!!!

November 2020, I found out that Avbob have opened a ********** POLICY for me which I had to hustle to get it cancelled until I came here. April 2021, they opened it the 2nd time with beneficiaries I had no clue of who the heck they are. I then last year December went in to a branch in George to have it cancelled and all the premiums they deducted paid back. The only thing I got was an sms stating that they have received my complaint and that was it. I'm actually fed up with all this Avbob thing because they never took time to deduct but I must wait for them to pay back my hard earned money they **********ly took from my persal! I want to see the policy cancelled and my hard earned money paid back within this week and whoever opened the account facing the consequences.

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Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply05 Jan 2022, 14:02
Official
Dear Sinethemba Mnyebeleza,

We regret any delay experienced by you with your recent complaint.

The complaint is still pending and a outcome will be confirmed as soon as possible.

Kind Regards,

AVBOB Complaints Department

SM
Sinethemba M's update21 Jan 2022, 14:29
Reviewer Update
Any updates? I've been waiting and nothing has beencommunicated since.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply25 Jan 2022, 13:04
Official
Dear Sinethemba M, 

Your complaint has been sent for refunding processing.

Regards, 
AVBOB Team