SM
Sizakele M
1 reviews | Active since Mar 2018
30 Sept 2022, 11:05
Avbob *****
Avbob debited in August on my payslip without my consent, I cancelled the policy and got my money back. They debuted again in September, I called them they said I should send proof which I did but now they’re telling me they did not debit and therefore are refusing to reimburse me. They’re *****s because this isn’t the first time they opened a policy without my consent
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AVBOB Mutual Assurance Society's replyOfficial
03 Oct 2022, 09:31Dear Sizakele M,
Your query regarding your complaint refers.
We have investigated your complaint and have communicated the complaint outcome to you on 12 September 2022. This outcome provided is inclusive of the refund paid to you of all premiums received on the policy at that point. No further premiums have been received on the policy after 12 September 2022 and if any premiums are received , this will be refunded to you in due course. Regards, AVBOB Complaints Department
Your query regarding your complaint refers.
We have investigated your complaint and have communicated the complaint outcome to you on 12 September 2022. This outcome provided is inclusive of the refund paid to you of all premiums received on the policy at that point. No further premiums have been received on the policy after 12 September 2022 and if any premiums are received , this will be refunded to you in due course. Regards, AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply03 Oct 2022, 09:31
Official
Dear Sizakele M,
Your query regarding your complaint refers.
We have investigated your complaint and have communicated the complaint outcome to you on 12 September 2022. This outcome provided is inclusive of the refund paid to you of all premiums received on the policy at that point. No further premiums have been received on the policy after 12 September 2022 and if any premiums are received , this will be refunded to you in due course. Regards, AVBOB Complaints Department
Your query regarding your complaint refers.
We have investigated your complaint and have communicated the complaint outcome to you on 12 September 2022. This outcome provided is inclusive of the refund paid to you of all premiums received on the policy at that point. No further premiums have been received on the policy after 12 September 2022 and if any premiums are received , this will be refunded to you in due course. Regards, AVBOB Complaints Department