NM
Nomsa M
1 reviews | Active since Feb 2020
08 May 2021, 09:44
Avbob failed me
I have claimed my cash back on the 21April 2021, which was due in January, today is the 8th May i haven't received my money. Every time i follow it up, im told to re-send the documents, im sending my documents for the 3rd time now for how long must i keep on sending the same documents. On the same day i also added another policy, i was not asked to send any documents but with regard to my cash back i should keep on sending documents every time im making a follow up
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AVBOB Mutual Assurance Society's replyOfficial
10 May 2021, 10:44Dear Nomsa Mongwe,
We thank you for making us aware of your complaint.
Your complaint has been escalated for immediate attention and the outcome will be communicated to you in due course.
Kind Regards
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated for immediate attention and the outcome will be communicated to you in due course.
Kind Regards
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply10 May 2021, 10:44
Official
Dear Nomsa Mongwe,
We thank you for making us aware of your complaint.
Your complaint has been escalated for immediate attention and the outcome will be communicated to you in due course.
Kind Regards
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated for immediate attention and the outcome will be communicated to you in due course.
Kind Regards
AVBOB Complaints Department
Best regards,