PS
Phila S
1 reviews | Active since Nov 2020
18 Nov 2020, 12:44
AVBOB - DONT PAY PEOPLE
Very terrible and poor service. i am still waiting for my money that i submitted the claim for on the 28 of October and i was told that the waiting period is 7 to 10 days but its been almost a Month since i have been waiting. Every time when i call they tell me about a system error. I had a funeral that i had to me arrangements for and i ended up borrowing people's monies to cover some of the funeral cost and til today i have not been able to pay those people because AVBOB doesn't want with my money. I spoke to four people who promised to call me back (Mxolisi Mfeka. Emmanuel Mkhatshwa, Sihleh , Thenjiwe) when i call and ask for them they always not available.
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Phila S's updateReviewer Update
18 Nov 2020, 13:02Very terrible and poor service. i am still waiting for my money that i submitted the claim for on the 28 of October and i was told that the waiting period is 7 to 10 days but its been almost a Month since i have been waiting. Every time when i call they tell me about a system error. I had a funeral that i had to me arrangements for and i ended up borrowing people's monies to cover some of the funeral cost and til today i have not been able to pay those people because AVBOB doesn't want with my money. I spoke to four people who promised to call me back (Mxolisi Mfeka. Emmanuel Mkhatshwa, Sihleh , Thenjiwe) when i call and ask for them they always not available.
PS
Phila S's update18 Nov 2020, 13:02
Reviewer Update
Very terrible and poor service. i am still waiting for my money that i submitted the claim for on the 28 of October and i was told that the waiting period is 7 to 10 days but its been almost a Month since i have been waiting. Every time when i call they tell me about a system error. I had a funeral that i had to me arrangements for and i ended up borrowing people's monies to cover some of the funeral cost and til today i have not been able to pay those people because AVBOB doesn't want with my money. I spoke to four people who promised to call me back (Mxolisi Mfeka. Emmanuel Mkhatshwa, Sihleh , Thenjiwe) when i call and ask for them they always not available.
AVBOB Mutual Assurance Society's replyOfficial
19 Nov 2020, 09:39Dear Phila S,
We thank you for making us aware of the matter.
We confirm that the savings policy has been surrendered and the surrender value was deposit into your bank account on 18 November 2020.
Kindly note that all cover and associated benefits linked to this policy has stopped/ceased.
Regards
AVBOB Complaints Department
We thank you for making us aware of the matter.
We confirm that the savings policy has been surrendered and the surrender value was deposit into your bank account on 18 November 2020.
Kindly note that all cover and associated benefits linked to this policy has stopped/ceased.
Regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply19 Nov 2020, 09:39
Official
Dear Phila S,
We thank you for making us aware of the matter.
We confirm that the savings policy has been surrendered and the surrender value was deposit into your bank account on 18 November 2020.
Kindly note that all cover and associated benefits linked to this policy has stopped/ceased.
Regards
AVBOB Complaints Department
We thank you for making us aware of the matter.
We confirm that the savings policy has been surrendered and the surrender value was deposit into your bank account on 18 November 2020.
Kindly note that all cover and associated benefits linked to this policy has stopped/ceased.
Regards
AVBOB Complaints Department