1 reviews | Active since Jun 2016

31 Oct 2019, 21:59

AVBOB DIDNT CRY WITH US WHEN WE NEEDED THEM MOST

My sister took a Policy in March ....went to the AVBOB offices where she added my brother in her existing policy which in turn started deducting in May as a result AVBOB didnt pay out when my brother died 2 weeks ago as they said the policy wasnt matured yet....Can you imagine you are supposed to be comforted ypou have lost a loved one and you are told YOU wont get money for BURIAL

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply01 Nov 2019, 07:44
Official
Dear Mafikie M, 

Kindly accept our heartfelt condolences on the passing of your brother. 

In order to address your sister’s complaint we request that she send it directly to complaints @avbob.co.za

We hope to hear from her as soon as possible. 

Regards

AVBOB Complaints Department