AVBOB Deliberately Delaying 65 Alive Cash Benefit Payout!

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AVBOB Deliberately Delaying 65 Alive Cash Benefit Payout!

AVBOB, why are you making it impossible for 65-year-old policyholders to claim their rightful 65 Alive Cash Benefit? My mother, has been a loyal client for over 30 years and turned 65 on 11 January 2025. As per your instructions, I submitted all the required documents on 13 January.

First, you changed your story and said her certified ID was "outdated" (even though it was certified on 9 January). Then, after I challenged this, you changed your story again, saying that we now have to wait until after 2 February due to an added "bonus." Today, you tell us she suddenly needs another form—AFTER weeks of back and forth!

This is completely unacceptable! Your company promised payout within 7 days, yet every time we follow up, you invent new delays to avoid paying! And yet, you had the audacity to send my mother an SMS on 13 January asking her to review your "service"—before even processing her request!

AVBOB is misleading elderly clients, delaying legitimate claims, and making people jump through endless hoops to avoid paying out promised benefits! We are disgusted by this service and demand immediate payment. When will my mother get her money?

Future clients, BE WARNED—this is how AVBOB treats their customers when it’s time for them to honor their policies!