AVBOB COMPLAIN

I would like to report that I am sick and tired of AVBOB funeral cover ,as of December 2021 I have requested them to cancel my funeral plan till to date they have not done than they even got the recordings to say I have ask cancel it ,and I am the one who always call them and ask them why they are not canceling it ,they told me there is someone who is dealing with my case ,m sick and tired of them .My ID number is *** to trace my policy and my policy number is AL***X1 thank you.