LVDV
Lushca Van Der Ventel
1 reviews | Active since Dec 2019
03 Sept 2020, 17:01
Avbob Cashback pay out
I have two policies at avbob. Last year I got my cashback in less than 5 days time. Now that I qualify for another cashback they tell me I have to wait 7 to 10 working days. My question is, Avbob knows when members qualifies for cashback. Why should you fill in forms and wait nearly 2 weeks for your cashback? Should avbob not contact you as soon as thet see on their systems a cashback needs to be paid out?
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AVBOB Mutual Assurance Society's replyOfficial
04 Sept 2020, 11:52Dear Lushca Van Der Ventel,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply04 Sept 2020, 11:52
Official
Dear Lushca Van Der Ventel,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department