VT
Victor T

1 reviews | Active since Jan 2019

03 Apr 2025, 09:21

AVBOB CASHBACK A LIE

Not happy with this company Cashback turn around time. First they promise cashback will be in your account whiting seven(7) days. But after nearly two weeks nothing yet. Secondly they promise the entire 5th year premiums if no claim but the money they promise I will get don't add up

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply08 Apr 2025, 11:42
Official
Dear VT,

We truly regret to hear about your recent experience with your AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team