SG
Sinethemba G

1 reviews | Active since Apr 2015

15 May 2019, 10:13

Avbob Cash Back Claim\Refund

I am due for Cash Back at Avbob, and I have emailed them the documents they requested to their Client Care email address on the 7 May 2019 and seeing that there hasn't been any response I called them and emailed again to one of their consultants or call centre agent till now there's been no response... I'd like to know what do I have to do to get the cash back because this morning I called and they couldn't help...

0
Replies (4)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply15 May 2019, 10:54
Official
 Dear Sinethemba G  ,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. 

Kind Regards, 

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply15 May 2019, 11:08
Official
Dear Sinethemba G,

Thank you for the policy information provided.

Kind Regards,

AVBOB Complaints Department 
SG
Sinethemba G's update16 May 2019, 10:58
Reviewer Update
Update please....
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply16 May 2019, 16:04
Official
Dear Sinethemba G, 

We hereby confirm that your Cashback Benefit payment was processed on 16 May 2019. 

An email confirming the payment will be dispatched to you in due course.
Regards 
AVBOB Complaints Department