NT
Nonkululeko T

1 reviews | Active since Aug 2018

18 Aug 2018, 09:58

AVBOB: Cancelling a funeral policy

I’ve been trying to cancel my avbob policy for 2 weeks now. They keep promising that their cancellations department will call me back. No one called. I cannot afford the premium. I was willing to decrease it but no one is assisting. AVBOB customer service, after signing you up of course, is shocking!

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply20 Aug 2018, 08:27
Official

Dear Ntetwayo,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply23 Aug 2018, 10:13
Official

Dear Ntetwayo,

We have investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department