RR
Rowenta R

1 reviews | Active since Jan 2022

27 Jan 2026, 09:20

Avbob Call Centre Misery

The service Avbob gives is shocking. I have been calling the call centre and all 3 people that i was transferred to is unable to assist me. The only thing i wish to do is increase my investment monthly deduction and i am not given assistance. One consultant wants to open a whole new policy for me, the other advised me that increases is not allowed and i don't know what other bull****. I have send a letter on the 5th November 2025 already requesting an increase in my deduction. Common guys, will this now be the best way for me to receive help? If you only know how to do funeral policies than why not stick to it.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply27 Jan 2026, 11:21
Official
 Dear RR,

We truly regret to hear about your recent experience with AVBOB policy . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority. 

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter. 

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers. 

Sincerely, 

AVBOB Complaints Team 

Best regards,