NM
Nosi M

1 reviews | Active since Oct 2023

10 Oct 2023, 14:49

Avbob ******* burial society.

Avbob is a ******* of a burial society!

I've been paying my premium for years in this institution, but when I claim after the passing of my mother I was told that she's not covered, she got removed because of the reasons only known to themselves. All this years they've been sending communication updating me of my subscription hike, and other things but they NEVER informed me of my mother's removal on my policy. To my surprise, my subscription fee never changed even after they've "REMOVED" her from the policy.

Do away with this discriminating organization!

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Oct 2023, 16:41
Official
Dear Nosi Murphy,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team