EZ
Emmanuel Z

1 reviews | Active since Sept 2019

04 Sept 2024, 15:56

Avbob Bethlehem

Avbob is a **** wouldn't recommend it to anyone. We were having a policy with them upon going there we were told we have to pay an extra 15k extra because they don't for other services, worse part was that we had to buy a coffin separately.

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Sept 2024, 16:06
Official
Dear EZ,

We truly regret to hear about your recent experience with AVBOB funeral services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team


 

Best regards,

EZ
Emmanuel Z's update04 Sept 2024, 16:42
Reviewer Update
Please do because according to our understanding with how the cover was explained to us, we were told we eligible for a free bas c funeral amount to a certain value which includes funeral costs, a specified coffin and he****
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply06 Sept 2024, 15:44
Official
Good day,

Your comment is noted.

Regards,

Best regards,