JV
Jan V
1 reviews | Active since Oct 2020
12 Jun 2026, 05:56
Avbob bad service
Its been almoest 14 days waoting on a cash back money return as i was promised 5-7 working days ive been with them for 7 years and the first time i have to get cash back there are 100 excuses on me waiting for the cash back! Its not nice knowing they dont waot for a monthly prwmuim but we as customers moeat wait till death for a cash back pay out!
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Replies (2)0
Replies (2)
AVBOB Mutual Assurance Society's replyOfficial
12 Jun 2026, 12:45Dear Jan V ,
Please note that we understand your frustration and regret that we are still experiencing a system outage, which is affecting our ability to process cashback benefits at this time.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
Please note that we understand your frustration and regret that we are still experiencing a system outage, which is affecting our ability to process cashback benefits at this time.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
Best regards,
AVBOB Mutual Assurance Society's reply12 Jun 2026, 12:45
Official
Dear Jan V ,
Please note that we understand your frustration and regret that we are still experiencing a system outage, which is affecting our ability to process cashback benefits at this time.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
Please note that we understand your frustration and regret that we are still experiencing a system outage, which is affecting our ability to process cashback benefits at this time.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
Best regards,
AVBOB Mutual Assurance Society's replyOfficial
30 Jun 2026, 11:11Dear Jan V,
Due to the recent service outage, we have been working diligently to assist all clients as efficiently as possible.
To enable us to review and verify the cashback status of your policy, please respond privately to this message and provide your policy number.
Kind regards,AVBOB Team
Due to the recent service outage, we have been working diligently to assist all clients as efficiently as possible.
To enable us to review and verify the cashback status of your policy, please respond privately to this message and provide your policy number.
Kind regards,AVBOB Team
Best regards,
AVBOB Mutual Assurance Society's reply30 Jun 2026, 11:11
Official
Dear Jan V,
Due to the recent service outage, we have been working diligently to assist all clients as efficiently as possible.
To enable us to review and verify the cashback status of your policy, please respond privately to this message and provide your policy number.
Kind regards,AVBOB Team
Due to the recent service outage, we have been working diligently to assist all clients as efficiently as possible.
To enable us to review and verify the cashback status of your policy, please respond privately to this message and provide your policy number.
Kind regards,AVBOB Team
Best regards,