MJ
Mamello J

1 reviews | Active since Dec 2016

09 Oct 2019, 18:40

Avbob are ***** and ******** of funeral policies, they don’t payout

So I wrote a complaint about what Avbob is doing to my mom refusing to payout out the 2nd payout for accidental death. They contacted me and their consultant couldn’t answer some of my questions she said she doesn’t know,her supervisor will contact me ,which never happened. They now came to lie and responded to my previous review and said they called my mother who’s the policy and gave her feedback.LIES LIES

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Oct 2019, 11:59
Official
Good day Mamello J,

Your latest comments on Hello Peter are noted.

A response was provided to your mother on 08 October 2019 as our rightful policyholder.

Should your mother not be satisfied with the outcome of the complaint, it may be referred to the Ombudsman for Long-Term Insurance.

Regards, 

AVBOB Complaints Department