LL
Leonardus L

1 reviews | Active since May 2018

04 Jun 2018, 10:54

Avbob and avbob call center the most *********** people and the people who like to take your money even when you try and cancel their **** policy

Avbob or must I rather refer to av****. They the most useless people that I know. Last year someone from avbob came to my work place selling this funeral policies he kept on bothering me and irritating me till I agreed to sign up for this policy. I have now been trying to cancel this policy since February 2018 with out any success. Don't let me even start on the call center they the most *********** people I ever came across I even went to the extreme of phoning to cancel this policy they keep on telling me different stories and they not canceling my policy they don't want to cancel it and they don't want to refund my money. They exhausting my resources and they taking my money for something that I told them I do not want the call center is useless and I won't leave this here

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Jun 2018, 11:18
Official

Dear Lappies90@,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Jun 2018, 14:18
Official

Dear Lappies90@,

We have investigated your complaint and have communicated the findings to you.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department