MC
Mariska C
1 reviews | Active since Aug 2020
05 Nov 2021, 08:15
AVBOB ADMIN BLACK HOLE
I am having a struggle with AVBOB for the last year. My ****her passed away in 2020. Both his and my mother's levy on their policies went of via debit order on my father's account. Now I want to change my mother's levy debit order to her own account. I've send them the applicable forms over and over. THEY DO NOT RESPOND OR CHANGE THE DEBIT ORDER REQUEST AT ALL!! Please can somebody at AVBOB do their job and just assist me with this. Its really a simple request!! NO PHONE CALLS. CONTACT ME VIA EMAIL at riz28conradiATgmailDOTcom
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Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
05 Nov 2021, 10:29Dear Mariska Conradie
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome of the inquiry will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome of the inquiry will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply05 Nov 2021, 10:29
Official
Dear Mariska Conradie
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome of the inquiry will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome of the inquiry will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
Best regards,
MC
Mariska C's updateReviewer Update
08 Nov 2021, 06:59I want to thank AVBOB for urgently responding on my request. The problem is solved and I want to thank Danie Smith in person for helping me. I hope to have a good relationship with AVBOB in the future.
MC
Mariska C's update08 Nov 2021, 06:59
Reviewer Update
I want to thank AVBOB for urgently responding on my request. The problem is solved and I want to thank Danie Smith in person for helping me. I hope to have a good relationship with AVBOB in the future.
AVBOB Mutual Assurance Society's replyOfficial
14 Jul 2022, 13:54Dear Mariska Conradie
Thank you,
Thank you,
Best regards,
AVBOB Mutual Assurance Society's reply14 Jul 2022, 13:54
Official
Dear Mariska Conradie
Thank you,
Thank you,
Best regards,