nS
nhlanhla S
1 reviews | Active since Apr 2013
30 Jul 2021, 11:01
Avbob a *****
Im very dissapointed with Avbob for executing a policy without my signature and and consent after requesting a code from an agent on facebook. Worst of all is that all this happened when i was busy arranging my Mothers funeral which is very offensive , the agent must proof if gave consent to proceed with the policy and when i asked after receiving an sms that ive got a new policy he blocked me . This is ***** and im gonna lay charges against him and report Avbob to the Omsbud in case i dont get any recourse ive been with them for 12 years on other policies and its disappointing to be treated this way .
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
30 Jul 2021, 12:07Dear Nhlanhla Sithole,
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply30 Jul 2021, 12:07
Official
Dear Nhlanhla Sithole,
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
nS
nhlanhla S's updateReviewer Update
30 Jul 2021, 13:33Mr Mitchell who answered my call was very rude put the phone down on me ,biased and i wont make affidavits and email my ID to a company that has already commited ***** in my name all they have to do is to cancell the policy and hand over their agent to the nearest police station .
Bad service ?
Bad service ?
nS
nhlanhla S's update30 Jul 2021, 13:33
Reviewer Update
Mr Mitchell who answered my call was very rude put the phone down on me ,biased and i wont make affidavits and email my ID to a company that has already commited ***** in my name all they have to do is to cancell the policy and hand over their agent to the nearest police station .
Bad service ?
Bad service ?
AVBOB Mutual Assurance Society's replyOfficial
02 Aug 2021, 16:55Dear Mr Sithole,
Your recent comment received refers.
As per our recent telecom held today 2 August 2021 we confirm that we will revert back to you regarding the matter in due course.
Kind regards,
AVBOB Complaints Department
Your recent comment received refers.
As per our recent telecom held today 2 August 2021 we confirm that we will revert back to you regarding the matter in due course.
Kind regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply02 Aug 2021, 16:55
Official
Dear Mr Sithole,
Your recent comment received refers.
As per our recent telecom held today 2 August 2021 we confirm that we will revert back to you regarding the matter in due course.
Kind regards,
AVBOB Complaints Department
Your recent comment received refers.
As per our recent telecom held today 2 August 2021 we confirm that we will revert back to you regarding the matter in due course.
Kind regards,
AVBOB Complaints Department