BM
Baatseba M
1 reviews | Active since Sept 2024
08 Sept 2024, 12:33
Avbob *****
I have been with Avbob since 2014, I have 3 policies which I personally consented for them to be opened. Now there is a new policy under someone’s name on my Persal, I don’t know the names on this particular policy and my phone numbers have been changed on my Avbob. I don’t know who opened this policy, which means the person did it *****ulently. I emailed Avbob with no reply. When I call their headquarters/office and explain my problem, they place me on these ads without helping me. I’m so sad cause I had so much trust on Avbob but now I know my personal details and money are not safe with them.
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AVBOB Mutual Assurance Society's replyOfficial
13 Sept 2024, 15:31Dear BM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply13 Sept 2024, 15:31
Official
Dear BM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team