Absolute poor service

<p>good day to whom it may concern</p> <p> </p> <p>week before my grandfather funeral, arrangements was made at Avbob Maitland Cape Town branch 427. coffin was choosed and all arragements was done. its very sad when you say you last goodbyes in false and unproffesional services.</p> <p>1. the coffin was in correct in colour dented scrached and chipped and because it was incorrect my grandfather did not fit in the coffin the lids *****s wouldnt close and had to press it down on his nose.</p> <p>2. there was not a single flower in the church nor on the coffen</p> <p>3. the funeral car was supposed to take my grandfather to the house for last goodbyes and it was not done.</p> <p>4. the funeral pamflettes was done unproffesional the people thatcarried the coffin was named but not mentioned to the relationship with my grandfather AS PER THE FAMILIES REQUEST</p> <p>5. there was no piano played to lead the songs that was sang</p> <p>6. the funeral people has none sympathy with the family by telling them they have not organiced anything.</p> <p>this was the most worsed funeral i have been to done by avbob Cape town i had many funerals done by other avbobs and had none of these ever.</p> <p> </p> <p>i hereby request for the family to be to be refunded on all errors made. it is very poor and pathetic service from this branch. </p> <p> </p> <p>A0098 - coffin incorrect - R2135</p> <p>K448 - spescial request from family R1550.</p> <p> </p> <p>if i do not get any feedback with in the next 7 working days im will have no other choice going to consumer right and will involve CARTE BLANCH on how deceased family have to say their final goodbyes with unexceptable errors</p> <p> </p>