AS
Amogelang S
1 reviews | Active since Feb 2021
06 Feb 2021, 08:15
48 hours payout is a myth at Avbob
I made a claim on the 13th January 2021,I was told the payout takes 48 hours.That was not the case,we had to make ends meet for my mom's funeral .Even now we are waiting payout from Avbob .I've been calling Avbob since then, they have been telling me the same story for the whole two weeks : 'claim is with the underwriters' .Abob is so ***********,if you are sorely depending on it for the funeral arrangements,you will be so disappointed!
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AVBOB Mutual Assurance Society's replyOfficial
08 Feb 2021, 10:11Dear Amogelang S
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply08 Feb 2021, 10:11
Official
Dear Amogelang S
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department