PN
Pearl N

1 reviews | Active since Dec 2017

11 Jun 2024, 14:37

30 years down the drain

My sister passed away on the 19th of May 2022, she has been paying for her policy for over 30 years, when she passed away we tried to claim and avbob said she is owing for 3 months, those 3 months she was bed ridden, in hospital and not receiving any sort of income, avbob ddnt even have sympathy to even accommodate her storage at avbob, we had to pay R2000 for storage and do everything else cash. AFTER PAYING FOR 30 YEARS!!! Never take anything with avbob!! MM Mtjali

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply12 Jun 2024, 15:07
Official
Dear Pearl Nkuna,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team

  

Best regards,