Zero service delivery from Altech Autopage...

Hi,<br> <br> During October/November 2014 Altech Autopage bought out the Cell C contracts from Nashua Mobile and summarily two of the contracts from our corporate account were taken over by Altech. What a disaster.<br> <br> Since then I have spoken to almost every call centre agent (all useless) as well as the Woodlands Branch staff (they tried - but clearly are nothing more than data capture consultants with little to no understanding of how to get things done.)<br> <br> All I have wanted is CSV copies of my bills from November - January 2015. Unfortunately, none of the staff working in all of the aforementioned places know what a CSV file is (I needed to spell it for them). I have made 5 requests that a manager give me a call back but nobody responds. <br> <br> I have also requested a copy of my contract , which neither Nashua nor Altech have a copy of. Despite this Altech is now billing me for a mobile device that I do not own, nor have ever, as well as additional fees that were waived as part of my agreement with Nashua Mobile.<br> <br> The infrastructure is so useless that one cannot even lay a complaint!!<br> <br> I would please like someone to contact me and resolve this before further steps are required. <br> <br> Ewald Beukes