1 reviews | Active since Jul 2015
Your bad debt blocked my phone
I found out that my mobile phone got blocked this morning, after I took it to a cell phone shop and got asked if I stole the phone. When I contacted Autopage, I was informed that Telkom Mobile was responsible for blocking the phone and that I needed to contact them. This was beyond my belief as they are not my service provider. When I gave them a ring I was informed that they had blocked a batch of Autopage handsets which Autopage has not paid for. I can have my phone unblocked when I provide them with proof of payment from Autopage. This is unbelievable, customers now pay for the providers bad debt. A customer for 18 years, 4 contracts, never skipped a payment and now I get my phone blocked. This is definitely a story I will be mailing Carte Blanche with!!!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
